SkrenBytes - Terms and Conditions

1. Data Controller Information

Organization Name: SkrenBytes Technology and Consulting

Contact Email: support@skrenbytes.com

2. Data We Collect

We collect the following personal data through this form:

Mandatory Fields:

First Name
Last Name
Business Email Address

Optional Fields:

Business Phone Number (for Indian citizens)
Business Phone Number (for citizens of other countries)

3. Purpose of Data Collection

Your personal data is collected for the following lawful purposes:

To respond to your inquiries: When you reach out to us with questions or service requests, we use your contact information to communicate with you and provide the information you've requested
To provide our services: When you express interest in or request our services, we use your information to understand your needs and deliver appropriate solutions
To maintain communication: We may use your contact details to follow up on your inquiry, provide updates, or share relevant information about our services
To maintain records: We keep records of our communications and interactions with you for quality assurance and legal compliance purposes

We process your data only for these specified, explicit, and legitimate purposes.

4. Legal Basis for Processing

We process your personal data based on the following legal grounds:

For EU/EEA Residents (GDPR):

Your explicit consent (Article 6(1)(a) GDPR) and legitimate interests, where applicable (Article 6(1)(f) GDPR)

For Indian Residents (DPDPA 2023):

Your explicit and informed consent

For California Residents (CCPA/CPRA):

Your affirmative consent for the collection and use of personal information

For Other Jurisdictions:

Consent and compliance with applicable local data protection laws

5. How We Use Your Data

Your personal data will be used to:

Respond to your inquiries promptly via email or phone
Understand your service requirements and provide appropriate recommendations
Communicate with you about the specific services you have inquired about
Schedule consultations or meetings if required
Maintain records of our communications with you for quality assurance and reference
Comply with legal and regulatory obligations as required by law
Improve our services based on the nature of inquiries we receive

We will not use your data for marketing purposes or any other purposes beyond those stated above without obtaining your additional explicit consent.

6. Data Sharing and Disclosure

We will not sell, rent, or trade your personal data to third parties. Your data is stored in encrypted format and is accessible only by authorized personnel within our organization.

Data Storage

Your data is stored on Jotform's servers in encrypted format. The data is encrypted using our private encryption key, which means even Jotform cannot access or read your personal information. Only authorized personnel from our organization with the decryption key can access your data.

No Third-Party Sharing: We do not share your personal data with any third-party service providers or partners for processing or analysis.

Legal Obligations: We may disclose your data only when required by law, court order, or legal process, or to protect our rights, safety, or property.

Business Transfers: In the event of a merger, acquisition, or sale of assets, we will seek your explicit consent via email before transferring your data to any new entity. You will have the right to object to such transfer or request deletion of your data before the transfer occurs.

7. International Data Transfers

Your personal data is stored on Jotform's servers, which are located in the United States and other regions. These servers provide adequate technical and organizational security measures to protect your data.

Important Notice for EU/EEA Residents

If you are located in the European Union or European Economic Area, please note that submitting this form will result in your data being transferred to and stored on servers in the United States. While we implement strong encryption and security measures (as described in Section 10), we understand you may have concerns about cross-border data transfers.

Alternative Contact Methods for EU/EEA Residents:

• WhatsApp: +91-9513523355
• Email: support@skrenbytes.com

By using these alternative methods, your data will not be processed through our form system and you can have more control over how your information is handled.

For Indian Data Transfers:

We comply with DPDPA requirements for cross-border data transfers. The data is encrypted using our private keys and stored securely on Jotform's infrastructure.

For All Other Jurisdictions:

We implement appropriate technical and organizational measures to protect your data during transfer and storage, including end-to-end encryption and strict access controls.

Your Choice: By submitting this form, you acknowledge and consent to the international transfer of your data as described above. If you do not wish to have your data transferred internationally, please use one of the alternative contact methods provided above.

8. Data Retention

We will retain your personal data for:

As long as necessary to fulfill the purposes stated above
As required by applicable laws and regulations

After this period, your data will be securely deleted or anonymized unless we are legally required to retain it longer.

9. Your Privacy Rights

Depending on your location, you have the following rights regarding your personal data:

Rights Under GDPR (EU/EEA Residents):

Right to Access: Obtain confirmation and a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data ("right to be forgotten")
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests
Right to Withdraw Consent: Withdraw consent at any time
Right to Lodge a Complaint: File a complaint with your local supervisory authority

Rights Under DPDPA (Indian Residents):

Right to Access: Request confirmation and details of your personal data
Right to Correction: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data
Right to Grievance Redressal: Lodge complaints with our Data Protection Officer or the Data Protection Board of India
Right to Nominate: Nominate another individual to exercise your rights in case of death or incapacity

Rights Under CCPA/CPRA (California Residents):

Right to Know: Know what personal information is collected, used, shared, or sold
Right to Delete: Request deletion of your personal information
Right to Opt-Out: Opt-out of the sale or sharing of personal information (Note: We do not sell personal information)
Right to Correct: Request correction of inaccurate information
Right to Limit: Limit the use of sensitive personal information
Right to Non-Discrimination: Not be discriminated against for exercising your rights

Rights Under Other Privacy Laws:

Residents of other jurisdictions may have additional rights under their local privacy laws. Please contact us to learn more.

10. Data Security

We implement the highest level of technical and organizational security measures to protect your personal data against:

Unauthorized access, use, or disclosure
Accidental loss, destruction, or damage
Unlawful processing

                        Security Measures Include:
                        End-to-end encryption: Your data is encrypted at the form level before transmission and remains encrypted at rest
Private encryption keys: Data is encrypted using our private encryption key, ensuring that only authorized personnel within our organization can decrypt and access your information
Zero-knowledge architecture: Even Jotform, our form hosting provider, cannot access your encrypted data
TLS encryption for secure data transmission
Strict access controls limiting data access to only authorized personnel with decryption keys
Secure server infrastructure provided by Jotform with industry-standard protection
Regular security assessments and updates

                    

This form is hosted on Jotform, a trusted form platform that complies with international security standards including SOC 2 Type II, GDPR, and other certifications. However, your data remains encrypted on their servers and is inaccessible to Jotform personnel.

Please note that while we implement the highest level of security measures available, no method of transmission over the internet or electronic storage can guarantee 100% absolute security.

11. Cookies and Tracking Technologies

This form does not use cookies or any tracking technologies. We do not collect any data beyond what you explicitly provide in the form fields.

12. Children's Privacy

We do not knowingly collect personal data from individuals under the age of 16 (or the applicable age of consent in your jurisdiction) without verifiable parental consent. If you believe we have collected data from a child without proper consent, please contact us immediately.

13. Withdrawal of Consent

You have the right to withdraw your consent at any time by contacting us using the details below. Please note that:

Withdrawal does not affect the lawfulness of processing before withdrawal
Withdrawal may affect our ability to provide you with certain services
We may retain certain data as required by law

14. Updates to This Notice

We may update these terms from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via:

Email notification to the address you provided
Prominent notice on our website

The "Last Updated" date at the bottom indicates when changes were last made.

15. Contact Us and Exercise Your Rights

To exercise any of your rights or if you have questions about our data practices, please contact us:

General Inquiries

Email: support@skrenbytes.com

Phone: +91-9513523355

Response Time: We will respond to your request within:

30 days (GDPR)
45 days (CCPA)
As required by other applicable laws

16. Supervisory Authority Contact

If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection authority:

EU/EEA Residents:

Contact your local Data Protection Authority. List available at: https://edpb.europa.eu/about-edpb/board/members_en

Indian Residents:

Data Protection Board of India
[To be provided post DPB formation]

California Residents:

California Privacy Protection Agency
Website: https://cppa.ca.gov

UK Residents:

Information Commissioner's Office (ICO)
Website: https://ico.org.uk

17. Governing Law

These terms shall be governed by and construed in accordance with:

For EU/EEA residents: The laws of [Specify EU Member State or EU law]
For Indian residents: The laws of India
For California residents: The laws of California, USA
For other residents: The laws of [Your jurisdiction]

18. Declaration of Consent

By submitting this form, you confirm and agree to the below clauses:

By clicking "Submit" or "I Agree," in the form you confirm your acceptance of these terms and provide your explicit consent for data processing in accordance with applicable laws.

Terms and Conditions for Data Collection